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Configuration and administration

Business documents

Add business rules and metric definitions for agents to retrieve and reference in their answers.

Guide · Module: agent · Users · Deployment: Not specified · Confirmed product versions: Not specified · Source: Existing documentation

Business documents explain rules beyond table structures, such as what counts as a valid order, when the fiscal year starts, and how metrics are defined. Agents retrieve and reference this content when answering.

Documents differ from skills: skills describe how to perform analysis, while documents provide background knowledge about how your business works.

Before you start

ItemRequirement
PermissionsProject owner or Project administrator. Ordinary members can ask questions but cannot modify this configuration
Entry pointMain navigation on the left → “More” → open the agent → “Documents” tab

The page is titled “Business documents”, with a description explaining that captured business knowledge is retrieved during data Q&A to make answers more relevant to your business. The document list is on the left and the selected document's details are on the right.

Create and edit

Click New document

On the Documents tab, click “New document” to open the creation dialog.

Enter a title and description

  • Title: required, up to 255 characters.
  • Description: required; one sentence explaining what the document covers.
  • Body: can be empty and filled in later.

Write the body

Write the body in the right-hand detail panel, clearly stating rules, definitions, and exceptions. Title, description, and body all save on blur; there is no need to find a save button.

Add keywords

Add keywords in the detail panel: enter a term and press Enter or comma to add it. Click × to the right of a keyword to remove it.

Keywords guide retrieval. When the user's phrasing does not match the title, keywords can bring the document into the candidate set.

Check the list

List items show title and description, plus a keyword-count badge when keywords are present.

How documents are used

Your documents do not just wait for people to read them. They enter the agent's retrieval scope:

  1. After receiving a question, the agent performs hybrid retrieval in the semantic layer, with business documents as one content type;
  2. Matching documents enter context with their paths and summary excerpts; the full text is read if the excerpt is insufficient;
  3. From the agent's perspective, documents live in a virtual /documents/ directory, with one /documents/<title>.md path per document.

That is why specificity matters more than length. A focused document with one clear definition, an accurate title, and useful keywords is easier to retrieve than a large all-purpose manual.

Key constraints

ItemValue or behavior
TitleRequired, maximum 255 characters
DescriptionRequired
BodyCan be empty
KeywordsSeparated by Enter or comma; can be added or removed
SavingSaves on blur
DeletionDelete from the detail panel; irreversible after confirmation
OwnershipAttached to a specific agent and effective only within that agent's retrieval scope
Difference from skillsDocuments provide background knowledge; skills provide analysis methods

Troubleshooting

SymptomHow to identify itWhat to do
Answer does not use a documentA definition is documented, but the answer uses a different calculationCheck that the title and keywords cover the user's phrasing; make the definition more specific
Title cannot be savedSubmission reports an excessive title lengthShorten to no more than 255 characters
Empty description fails to saveDescription is requiredAdd a one-sentence description
Changes do not take effectThe old value returns after leaving the fieldCheck that your role is Project owner or administrator; ordinary members cannot modify this configuration
Need to remove an incorrect documentDelete in the detail panel, then confirmConfirmation is irreversible; back up important content elsewhere first

Next steps